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Handling of Customer Information

Thank you for using the Web Site operated by Nihon Koso Co., Ltd.On this site, all personal customer information, as well as any information that would aid in disclosing the identity of our customers, such as name, e-mail address, name of workplace, postal addresses, telephone numbers, etc. is held in the highest regard and handled with the strictest of confidentiality.
A management operator takes responsibility for all the recorded personal information, and strict safeguards are observed to protect against leaks, loss, and alteration of content. Access to personal information is restricted; a password under management supervision is used to store information in a secure location, and the environment prevents unauthorized access to that information.

There are instances in which our company makes use of personal customer information in order to deliver news and information that we deem to be of value to the customer. Please inform us if you would prefer not to receive such news and information by contacting us at the following e-mail address. Customer Service Representative : webadmin@koso.co.jp

On this site, we recognize personal customer information as private and confidential. In none but the following instances will such information be divulged to a third party without the consent of the customer:

  1. When we have deemed it proper to divulge information to a limited extent to an affiliate company so that news, information, and services may be provided to the customer.
  2. When laws and/or legal ordinances require that information be divulged.
  3. When information that will not aid in disclosing the identity of the customer is used.

Customers who wish to have their personal information deleted or revised may contact the following e-mail address and a prompt response will be made.

We also accept questions and opinions regarding the "Handling of Customer Information" on our site at the above customer service e-mail address.

Customer Service Representative :